Cobra is ISO 9001:2008 certified for its quality management system and ISO 27001:2013 certified for its integrated security management system. These ISO certifications attest to our commitment to provide our customers with the highest quality work product.
Confidentiality, integrity, and availability of information are of the utmost importance to our clients and are fundamental to our success and credibility as a provider of legal services. Our attention and commitment to information security is validated by one of the leading certification bodies in the industry. ISO 27001 is the only auditable international standard that defines the requirements for an information security management system.
ISO 9001 is the international standard for quality management and quality assurance. Certification proves our commitment to quality and customer satisfaction. It ensures that our services effectively meet customer and applicable statutory and regulatory requirements and it facilitates continual improvement of our business processes and performance. Our processes sequences and rigorous internal audits periodically check for compliance to defined standards.
Six Sigma Black Belt Expertise
Cobra's project management team utilizes Six Sigma methodology and tools in order to implement process improvement projects and thereby increase business productivity, improve efficiency and deliver the best quality service to our clients.
Association of Certified E-Discovery Specialists
Lee Holcomb the COO & Director of Legal Services & Laura Ewing-Pearle, Assistant Director – Client Services, have both earned earned the designation Certified E–Discovery Specialist (CEDS). The CEDS credential is awarded to individuals who demonstrate mastery of the topic of eDiscovery by passing a rigorous examination formulated to provide an objective measure of broad-based knowledge and command of the subject. The CEDS certification program is administered by the Association of Certified E–Discovery Specialists (ACEDS), the premier membership organization for eDiscovery professionals worldwide.