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Infrastructure Facility

Infrastructure - Facility

Cobra Legal Solutions is located in Ascendas IT Park, a modern facility with security at the perimeter of the park (fencing with manned gated entry points), as well as security within the building (ID checks upon entry and card access to elevator banks). Our offices within this facility are state-of-the-art and include a world class data center, which hosts client data of the highest degree of sensitivity and of a restricted nature. The center has 2 dedicated ISP links providing "24x7" connectivity to all clients, with adequate balancing through load balancer. Given the global time zone to which the office works, there are dedicated voice-over IP lines and modern audio-video conferencing facilities.

Our facilities conform to the highest and most stringent security measures, including ISO 27001 and biometric access, access card, CCTV monitoring, and round the clock physical security.

Physical Security

  • Security at perimeter of the park (fencing with manned, gated entry points)
  • Security within the building (ID checks upon entry and card access to elevator banks)
  • Security in our offices at single entry point
  • Restricted group access
  • Biometric (thumbprint) access control for access to enter data center. Audit performed to analyze unauthorized access to the data center
  • 16 high resolution CCTVs have been installed inside the data center to monitor any unauthorized access
  • Separate, secure IT control room with card access limited to IT team and senior management
  • Centralized UPS system for data centre and workstation
  • Periodic security workshops and regular internal compliance audits
  • Dedicated customer workspace
  • Business Continuity plans and Disaster Recovery Plans in place

People security

We have the best security and safety measures in place for our employees. Apart from training them on the safety policies, regular inspections, periodic safety trainings and related activities are carried out. In brief our security measures include:

  • Full time, permanent employees
  • Routine bi-annual work environment inspection
  • Floor plan with clear directions to Exits in place
  • Periodic safety training, fire drills
  • Adequate training on handling emergency situations
  • Foolproof, background verification process for all employees
  • Confidentiality agreements in place with every employee
  • Cell phones, CDs, USB devices, flash drives not allowed in workspace
  • All employees to have a copy of the Safety policy hand-out

See Technology Infrastructure for information on our network and data security.

 
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