Work Smarter, Not Harder

Work smarter, not harder. Many of us aspire to this seeming utopia where machines do the most painfully boring parts of our job, while we do only what brings the most glory, accolades, and excitement. Working smarter is a personal passion of mine because, while I love my work, I also want to maximize time spent with the other love of my life: my family and traveling the world with them.
Working smart is the lifeblood of Legal Operations. For all the metrics, meetings, and measurement, Legal Operations professionals just want to ensure the value of resources allocated to a task is equal to the value of the task at hand. They drive us toward this smarter way of working with changes in people, process, and technology. As both a lawyer and an operations professional, I’d like to share some lessons I’ve learned over the years in trying to work smarter personally, as well as transforming the way others work.

1. Technology ≠ Complete Solution. Technology companies are fantastic at marketing, listening intently to your problems, then showing you shiny new tools that will fix your most critical problems. Before buying a new tool to solve a problem, ask yourself some questions. Do you know the number of people you will need to keep the tool running, enter data, and ensure the data is correct? How will you drive adoption? How will you adapt existing processes to the technology? Do you even have a process underlying the technology? If you have not asked yourself these questions, you may be buying a tool that goes directly onto a shelf to gather dust.

2. Documenting Your Work Processes = $ Savings. If you examine your day-to-day work, it can probably be broken down into steps or tasks. Once you have broken your work into these component parts, you will often find that parts of your job—and often the ones you hate the most—could be delegated to someone else. Imagine if, instead of hiring your clone to handle your expanding workload, you could hire a more junior attorney or paralegal instead and give them the right tasks. And, even better, what if you could memorialize your instructions to this junior resource into a playbook so you didn’t have to spend as much time managing them day-to-day. I have used this step-by-step analysis to help clients achieve a smarter work balance, always to their great delight.

3. Delegation = Career Growth. Delegation is difficult for most of us, but in these times of “do more with less” it’s the only way to accomplish everything you need reasonably. In addition to saving time, it can help you grow your career. If you give the simplest tasks on your docket to the right resource, that frees time for you to do more challenging work, network in your company, read articles and grow intellectually. And learning to be the supervisor and mentor instead of the do-er expands your leadership skills, making you more viable for management positions. Delegation is key to advancing to executive levels in your career. Legal Operations professionals often fight an uphill battle within corporate legal departments, meeting resistance from lawyers who are anxious about changing the way they work. At base, Legal Operations professionals are there to empower attorneys, to get us closer to that utopia of only performing the tasks within our skillset that bring us the most joy and accolades.



The Insider (aka: Renee Meisel)

Life is Not a Sprint, It is a Marathon

Candice Corby, as the 2017 Distinguished Alumni, delivered the commencement address to the graduating class of UA Little Rock (May, 2017)


I would like to tell you a little about my path: My professors here at UA Little Rock were diligent in providing me with the skills and knowledge to build a successful business career. I obtained my accounting degree from UA Little Rock in 1994 and passed the CPA exam. As a member of Beta Alpha Psi, the national honorary accounting fraternity, I gained insights and an internship with a large regional accounting firm, BKD. After graduation, I went to work for them full-time as an auditor here in Little Rock. Life then took me to Wichita Falls, Texas, where at age 26, I became the youngest ever CFO of an EW Scripps newspaper, The Times Record News. My career continued from the luxury retail brand, Neiman Marcus to managing some of the world’s largest law firms as COO: Godwin Gruber, Baker & McKenzie, and Mayer Brown. Then seven and a half years ago, I was recruited to be the CEO of Cobra Legal Solutions.

I am frequently asked what motivates me. We are all motivated by something: Money, fame, prestige, success, social responsibility? What drives you? I am deeply and personally motivated to do the right thing and to be a great global citizen.

In my freshman English class, we learned how to “Write arguments.” A particular lesson has stuck in my head for over 25 years. The scenario was that there is a small town called Umlaf, an amazing place, Utopia even! However, it had one flaw, for the society to live this perfect, Utopian life, a child had to be chained in the basement of an old building for life. We had to choose what we would do and write our argument. Save the child or live in Utopia while she suffered. I will always save the child.

My company, Cobra Legal Solutions is a 99% diverse organization with 80% women employees world-wide. One board member, CEO, COO, and senior-most attorney are all women. I am frequently asked what is different about Cobra. With these statistics, EVERYTHING! Cobra provides technology and legal solutions to some of the world’s largest brands in the technology, retail, finance and insurance industries.

My advice to each of you:

Be Authentic. Author and speaker, Bene Brown put it best when she said, “Authenticity is not something we have or don’t have. It’s a practice. A conscious choice of how we want to live. It’s about the choice to show up and be real. The choice to be honest. The choice to let your true selves be seen.”

My Motto: Live Ultimately! Every day, do something to propel yourself towards being the person you want to be. As Simone Biles put it after winning gold at the Olympics: I’m not the next Usain Bolt or Michael Phelps, I am the first Simone Biles! Be the first YOU! Be the best YOU possible!

Advice for Career Success:
Listen to others. Really listen. Ideas matter even if they are not ones you agree with. Everyone wants to be heard.
Create a “Personal Board of Directors.” – But don’t forget to appoint yourself as Chairwoman.
Commit. Work hard, stay focused and never give up on your goals. Commit to your goals and you will achieve them.
Life is not a sprint, it is a marathon. And that’s something I know a little bit about…

The starting line – Today you are at the starting line of your marathon – commencement.Pumped, excited and full of anticipation for what is to come. You’ve trained and worked hard to get to this moment.

The first few miles – The first few miles are your first job. “Boy I’m good; I’m right on pace for a great career. I got this!”

Mile 18 – Your career continues, and you hit mile 18 – “the difficult boss.” You now begin saying to yourself, “What was I thinking? Why am I doing this? Did I make a bad career choice? Why am I torturing myself?”

Mile 24 – The Wall! The first major setback – You are fired or receive a poor performance evaluation… If you are running the marathon, everything from the waist down hurts at this point. The finish line – This is the defining moment! You pick yourself up and somehow move past all the obstacles to success! You dig down deep and find that hidden energy you didn’t believe you had and you sprint across the finish line while your fans cheer! You are on top of the world! You can do anything! Your success will be defined by how you deal with the obstacles in life and how you overcome them.

I leave you with an excerpt from the Livestrong manifesto – Unity is Strength! Knowledge is Power! Attitude is Everything!



The Boss (aka: Candice Corby)